Best Price Car Parts

Term and Conditions

If you cannot find the answer to your question below, please phone a customer service specialist

toll free at 1-800-207-1367 Monday to Friday 9am to 5pm Eastern time.

How to I place an order?

Select Model

Now a list of parts for your specific year, make and model will appear.

What do we sell?

We sell stock replacement auto and truck parts for all import and domestic vehicles. We sell Acura Parts, Audi Parts, BMW Parts, Chevy Parts, Chrysler Parts, Ford Parts, Honda Parts, Infiniti Parts, Isuzu Parts, Jaguar Parts, Kia Parts, Land Rover Parts, Lexus Parts, Mazda Parts, Mercedes Parts, Mitsubishi Parts, Nissan Parts, Porsche Parts, Saab Parts, Saturn Parts, Subaru Parts, Suzuki Parts, Toyota Parts, Volvo Parts and Volkswagen Parts.

The Check out Process:

Click KEEP SHOPPING to go back to the parts list
When you have all of the items in the cart that you want to buy, click SHIPPING QUOTE/CHECK OUT to continue the order
A customer number and order number will be created for you automatically
Enter your Postal code and email address
Choose the shipping method

Secure Shopping Cart:

You will be taken to a screen where you will be asked to enter you name, address, email address and phone number
You will be asked for your payment information
You will be asked to enter your payment information on our SECURE SHOPPING CART.
Our Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. (see the label at the top of the page)
If you still do not feel safe about submitting your payment information online, you may phone a customer service specialist toll free at 1-800-207-1367 - Monday to Friday- 9am to 5 pm Eastern Time.

How do I know that my order was completed?

You will receive an order number and an email confirming your order. This is your receipt.
You will receive this emailed confirmation within 24 hours

Do I have to pay any duties or brokerage charges?

Do I have to pay taxes?

Ontario, British Columbia, New Brunswick, Nova Scotia and Newfoundland pay the HST
Other Canadian provinces including Alberta, Manitoba, Saskatchewan, Quebec, Prince Edward Island, pay only the GST
The Yukon Territory, Northwest Territories and Nunavut do not have any type of regional sales tax.

How much is shipping and handling?

We do NOT charge any handling or box fees
Our shipping costs are calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, air or overnight).
The cost of ground, air and overnight shipping costs are clearly shown and you can choose the speed that your parts will be delivered to you

How long does it take to get my order?

You can choose how fast your order is sent:
If you choose UPS Ground shipping, you will receive it in 2-5 business days
If you choose UPS Overnight, and you order before 2pm Eastern Time, you will receive it the next business day before 5pm
Please note that the time is in business days, so please take into account Saturday and Sunday which are not business days

How can I pay?

We accept Visa and MasterCard
Through PayPal we also accept American Express, E Check and Debit Cards
To pay by Money order you must phone a customer service specialist toll free at 1-800-207-1367- Monday to Friday- 9am to 5 pm Eastern Time.

How can I track my order?

Under CUSTOMER SERVICE, click TRACK SHIPMENTS
Enter the order number or your email address and password and you will receive UPS order tracking information
Please allow 1 business day for your UPS tracking number to be generated
Phone a customer service specialist toll free at 1-800-207-1367- Monday to Friday- 9am to 5 pm Eastern Time.

Returns Policy

The following orders are not returnable:

Custom or special orders
Automotive repair manuals
Electrical Parts and Components (Such as: ECU's, Push Button Units, relays, air mass meters, lights, bulbs, ignition parts, relays, sensors and switches, etc)

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error. C.O.D. shipments will not be accepted.

Items incorrectly shipped to BestPriceCarParts.ca will not be returned. Items not purchased from BestPriceCarParts.ca will not be accepted.

We will not refund any labor costs incurred by you or the installer of the products purchased at this website.
We will issue a full refund for any returned products when your return meets the above requirements.

The cost of shipping will be credited only in those instances where the return is a result of our error.

Damaged Products

If your product has been damaged in shipment, please complete our form at Returns within 24 hours of receipt of your product to begin the returns process. We'll then contact you via email with further instructions on filing your claim.

Can I cancel my order?

All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment. All orders placed from Friday after 5pm EST to Monday 9am EST cannot be canceled, as they are processed over the weekend for shipment. Once payment has been confirmed we cannot add/remove parts from the order or change your shipping option. Please note that a 5% processing fee will be charged on all orders canceled by the customer, if it still can be cancelled at all.

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